Business & Enterprise

Support Ticket Management System

Helpdesk & Customer Support

SLA TrackingKnowledge BaseMulti-channel
Support Ticket Management System

About This Product

Professional helpdesk system with ticket management, SLA tracking, knowledge base, customer portal, agent assignment, and performance reporting for customer support teams.

Key Features

Ticket Creation & Management
Priority & SLA Tracking
Agent Assignment & Routing
Knowledge Base & FAQs
Customer Portal
Email-to-Ticket Conversion
Canned Responses
Performance Reports
Multi-channel Support
Satisfaction Surveys

Product Details

CategoryBusiness & Enterprise
DeploymentCloud / On-Premise
Source CodeFull Access
Customization100% Customizable
SupportLifetime Available

Technology Stack

PHP/LaravelMySQLReactREST APISocket.io

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What You Get

Every product comes with everything you need to launch and scale.

Full Source Code

Complete, well-documented source code with clean architecture.

Free Installation

We handle complete setup and deployment on your server.

White-Label Ready

Rebrand completely as your own product with your identity.

Technical Support

Dedicated support team for queries and issue resolution.

Transform Your Business with Support Ticket Management System

Get a personalized demo and see how this solution can accelerate your growth.