Frequently Asked Questions

AITS offers comprehensive IT services including custom software development (web and mobile applications), digital transformation services (cloud migration, legacy modernization, DevOps), emerging technologies (AI/ML, Blockchain, IoT), digital marketing & growth (SEO, PPC, social media), and managed services (24/7 support, cloud hosting, WhatsApp API, bulk SMS). We serve clients across healthcare, fintech, e-commerce, education, and more industries.

AITS has been delivering world-class IT solutions for over 10 years. In this time, we have completed 2000+ successful projects for clients worldwide, earned ISO 9001:2015 certification, and established offices in India, United States, and United Kingdom.

We specialize in Healthcare & Telemedicine, Fintech & Financial Services, E-commerce & Retail, Education & E-Learning, Real Estate & PropTech, Logistics & Supply Chain, Manufacturing & Industrial IoT, and Hospitality & Travel. Our industry expertise allows us to deliver solutions that address specific regulatory, operational, and market challenges.

Absolutely. We sign Non-Disclosure Agreements (NDAs) before any project discussion and take intellectual property protection very seriously. All code, designs, and project artifacts are 100% owned by you. We follow strict security protocols and can accommodate additional legal agreements as needed.

We follow Agile methodology with 2-week sprints. Our process includes: Requirements Analysis, Architecture Design & Planning, Sprint-based Development with regular demos, Quality Assurance & Testing, Deployment & DevOps, and Ongoing Support & Maintenance. You get transparency through daily standups, sprint reviews, and project management tools.

Timeline varies based on complexity. A simple web application takes 8-12 weeks, medium complexity applications take 3-6 months, and enterprise-grade systems take 6-12 months. We provide detailed timelines during the discovery phase after understanding your requirements.

Yes, we offer comprehensive maintenance and support packages including 24/7 monitoring, bug fixes, security updates, performance optimization, and feature enhancements. Support plans start at monthly retainer with guaranteed SLAs.

Absolutely. We can augment your existing team, work as an independent team reporting to you, or collaborate with other vendors. We are flexible and adapt to your preferred workflow, tools, and communication style.

We use a phased migration approach: First, we analyze your current infrastructure and plan the migration strategy. Then we set up parallel cloud environment and sync data continuously. Next, we perform pilot migration with non-critical systems. Finally, we execute cutover during low-traffic windows with instant rollback capability. Most migrations achieve zero user-facing downtime.

The choice depends on your specific needs. AWS offers the most mature ecosystem and services. Azure integrates better with Microsoft stack. Google Cloud excels in data analytics and AI/ML. We are platform-agnostic and help you choose based on technical requirements, existing infrastructure, team expertise, and cost optimization.

SEO is a long-term strategy. You can expect: Month 1-3: Technical improvements and rankings for low-competition keywords. Month 4-6: Increased organic traffic and better rankings. Month 6-12: Significant traffic growth and first-page rankings for competitive keywords. However, results vary based on competition, current site status, and industry.

We offer flexible pricing: Monthly Retainer for SEO and Social Media Management, Monthly Management Fee + Ad Spend for PPC campaigns, Project-based pricing for branding and website projects, and Performance-based models for specific conversion goals. Pricing starts from $1,500/month for comprehensive digital marketing.

Security is built into every phase. We implement: Secure coding practices following OWASP guidelines, regular security audits and penetration testing, encryption for data at rest and in transit, multi-factor authentication, role-based access control, regular security patches and updates, compliance with industry standards (HIPAA, PCI-DSS, GDPR), and security monitoring and incident response.

Yes, we develop HIPAA-compliant applications for healthcare clients. Our HIPAA compliance includes: secure data encryption, audit logging, access controls, Business Associate Agreement (BAA), regular security assessments, staff HIPAA training, and incident response procedures.

We offer flexible engagement models: Fixed Price for well-defined projects with clear scope, Time & Materials for projects with evolving requirements, Dedicated Team for long-term engagements, and Monthly Retainer for ongoing support and marketing services. We provide transparent estimates with detailed breakdowns.

Yes! We work with businesses of all sizes from funded startups to Fortune 500 enterprises. For startups, we offer: MVP development to validate ideas quickly, flexible payment terms, startup-friendly pricing, and scalable architecture for growth. Many of our startup clients have successfully raised funding with MVPs we built.