Transactional SMS are text messages sent to your customers that have a purely informative purpose. They are particularly useful for remembering events, confirming appointments or reservations made online, communicating deadlines, notifying the taking over of an online order or updating the customer on the delivery status, resetting passwords or informing a customer on receipt of payment.
These are SMS generated automatically. They are fundamental for companies as they allow, indirectly, to reassure the customer after taking a certain action and, consequently, consolidate the relationship of trust between customer and company in the short term.
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